Privacy Policy

At KallyoLtd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, address.
• Service Information: Details of the services you request or book through our platform.
• Technical Data: IP address, browser type, device information, and usage patterns when you interact with our website.

2. How We Use Your Information

Your information is used to:

• Provide and manage our handyman services.
• Communicate with you regarding your appointments or enquiries.
• Improve our website and services through analytics.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

• Service providers and technicians for the purpose of fulfilling your requests.
• Regulatory bodies, law enforcement, or other authorities if legally required.
• Third-party tools for secure payment processing or email communication.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal information.
• Request correction of inaccurate data.
• Request erasure of your data under certain conditions.
• Object to or restrict processing.
• Withdraw consent where provided.

To exercise any of these rights, please contact us at kallyoltd@outlook.com.

6. Cookies

We use cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorized access.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: kallyoltd@outlook.com

Address: 63 Saltmash, Orton, Peterborough PE2 5NL, United Kingdom